iFactor also has a number of client relationships in Canada and additional opportunities in Europe and Asia-Pacific that have tremendous potential. With the iFactor suite of products, KUBRA will be able to expand our cloud-based solution ‘stack’ to include outage communication management, preference management, and an advanced mobile application offering. Post acquisition, this number grows to 54, including 60% of the top 25 utilities, creating tremendous opportunities to expand relationships with mutual and net new clients and to continue to grow our market share in the enterprise North American gas and electric utility market space with a truly unique offering. Prior to the acquisition KUBRA, had as clients 36 of the top 100 gas and electric (based on customer meters) utilities in America. The combination of the two organizations will increase the overall value KUBRA will be able to deliver to the combined client base and grow its market share of leading North American gas and electric utilities. “As a clear leader in digital customer communications for the utility industry, iFactor solutions will help KUBRA take a significant step forward in our goal of creating a seamless, cross-platform experience for our clients and the customers they serve.” “The acquisition of iFactor complements KUBRA’s overall service offering and represents an important strategic opportunity for us to provide an end-to-end suite of customer experience management solutions,” said Rick Watkin, CEO of KUBRA. The acquisition strengthens and expands KUBRA’s customer interaction management solution set, positioning the company as the only complete and integrated suite of meter-to-cash and outage communication management solutions. SMECO may also distribute news releases when widespread outages occur or when weather systems are expected to cause power outages.MISSISSAUGA, ONTARIO - (Marketwired) - 01/04/16 - Today, KUBRA announced the acquisition of iFactor, a customer communication solution provider offering automated alerts, preference management, mobile applications, industry-leading outage communications and customer-facing mapping technology to the utility industry. Under normal conditions, the map shows the number of customers affected, the crew status, and the estimated time of restoration. You can also use this app to view SMECO’s outage map. SMECO makes it easy to report an outage and receive outage updates. For security purposes, your payment information is not stored on this app.
#Ifactor kubra code#
Make a quick, easy payment using your account number and zip code with your credit card, debit card, or bank account.
You will be required to provide some identifying information to pay your bill or report your outage, or you can log in using your SMECO Account Manager username and password.
#Ifactor kubra free#
Southern Maryland Electric Cooperative provides this app free to customer-members who want to pay their bill on the go, report power outages, view SMECO’s outage map, and receive news releases from SMECO.Īll account management features require an active account. Free SMECO app to pay bills, report power outages, and access outage info.
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